Building a mid-office
Rulecube appliedstatus
Product
description
Create a fully integrated mid-office
modules
API, Business rules, Workflow, Forms, DocAI
outline
You want to utilize AI for the first assessment in your mid-office and empower the team to work efficiently. It needs to be fully integrated in your front- and back-office activities.
What Rulecube did
We built a mid-office for a mortgage application process. The application is done in a standardized format from various mortgage application tools of partner companies. Once it enters the system, an initial evaluation is done based on the company criteria. An offer and a list of required documents is generated. These documents can be uploaded by the partner company or the applicant in their portal.
The uploaded document is identified, read, and evaluated. A task is generated for the underwriter.
Rulecube is used to create this entire application from start to finish. It is also the system that connects the midoffice to the other applications in the landscape. Watch the video for a first impression.
The components
Evaluate an application
Build your data model using drag-and-drop. Define how applications are evaluated through flexible business rules with the Rulecube Business Rule Engine. Capture all acceptance criteria, from simple yes/no checks to complex calculations, within one platform, ensuring consistent, transparent, and fully automated decision-making across every application.
Interact with clients, employees and partners
Generate documents that combine database data and business rule outcomes, fully tailored to your needs with Rulecube Forms. Build screens and forms to collect client and employee input with real-time feedback. Rulecube’s built-in security and configurable authorizations help you collaborate safely and efficiently across your ecosystem.
Recognize documents
Seamlessly integrate AI into your processes with built-in governance. Use standard steps like document classification, interpretation, and data extraction with Rulecube AI Docs, or define your own AI tasks. Beyond document handling, you can apply AI in many ways to further automate and enhance your workflows.
Take the proper steps
Design complex workflows driven by decision rules with Rulecube Workflows. Orchestrate tasks, emails, actions, forms, and documents in one flow. Easily build integrations for third-party systems, data warehouses, and more with Rulecube API builder. Ensure every step in your process is executed automatically and consistently.
Consistent decisions and instant feedback
For your midoffice, you define the rules that drive every decision. These rules are applied consistently, minimizing individual interpretation. This ensures uniform outcomes.
AI Docs allows you to provide instant feedback on the documents you supply. Issues are identified immediately. When the client or partnercompany is enabled to upload the documents directly, they get an instant notification of inconsistencies. This prevents delays and avoids wasted time waiting for manual reviews.
Bringing out the best in people
The midoffice automates standardized work, so no time is lost and no unnecessary capacity is required. AI handles supporting tasks that require interpretation. This also saves time and effort. Your people focus where they truly add value—handling exceptions and making informed decisions. Assign complex cases to experienced specialists and simpler tasks to less senior team members, and align work with skill levels to prevent bottlenecks.
When rules change, you can easily update them while maintaining full version control, audit trails, and decision logs. Even in a complex and large-scale IT landscape, you, as a business lead, are in control of the decision-making. Your organization remains agile and does not rely on an IT department to make changes to decision criteria.
